This page provides Online Account Access and U.S. Bank Contact Information for the Travel Card program.
First Time Online Registration
Organization Short Name: UOFCA
Cardholder zip code = same as billing statement
Social Security Number = Employee ID
Online Account Access
View account activity, download statements, and dispute transactions online, in real time.
Visit https://access.usbank.com.
The first time there you will have to register your account:
- The Organization Short Name you will need is "UOFCA"
- The Account Zip Code must match the 5-digit zip code from your billing statement
When prompted to verify the "last four of your social security number" provide the last four of your Employee ID number.
You have three attempts to enter the correct information before you will be locked out. Contact U.S. Bank Customer Service at (800) 344-5696 to unlock your account.
U.S. Bank offers online tutorials to help you make the most of your online access. You will need to enter a password which is available when you log in to https://access.usbank.com. Click on the "Training" link to get the Commercial Cardholder password.
Contact Information
(800) 344-5696 U.S. Bank Visa 24-hour Customer Service
- Report a lost or stolen card
- Report any suspected fraud activity
(800) VISA-911 Visa Global Customer Care Services
This is a 24-hour cardholder information and assistance service to all Visa cardholders calling from anywhere in the world, provided by Visa Global Customer Care Services.
Multi-factor Authentication (U.S. Bank Inquiries)
Multi-factor authentication will still require you to enter your user ID and password, but effective 8/13/22, you will also have to enter a one-time code.
After entering your user ID and password, you will be asked to identify whether the code should be emailed or texted to you, based on the email address and phone number in your U.S. Bank user profile. After you receive and enter the code, you will then be able to access the U.S. Bank site.
Please note that there is an option to “remember the device” that you are using, which will generally eliminate the need to enter the one-time code in the future. But, if you use a different computer/tablet in the future, you will be required to complete the process to enter a one-time code again.
Multi-factor Authentication FAQs
Travel Card Phishing Alert
U.S. Bank is among the companies whose name is being used in electronic "phishing" schemes. U.S. Bank will never ask for your user id, password or other sensitive information in an e-mail. If you have given out your information, call U.S. Customer Service at (800) 344-5696 to discuss it immediately. Report any suspected fraud activity to U.S. Bank at (800) 523-9078.