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AggieTravel: Frequently Asked Questions

Below are some of the Frequently Asked Questions for AggieTravel.

  • Can I use AggieTravel to book personal trips?
  • Yes, AggieTravel can be used for business travel, and personal travel. The University of California has contracts with a number of travel vendors, some of which offer discounted rates. UC Davis employees have the freedom to book personal trips with those negotiated rates. Employees who want to capitalize on those discounts can book travel through AggieTravel, just as they would for a work trip.  Personal trip planning must be done outside of working hours.
  • What is the link to log in to AggieTravel?
  • Simply type aggietravel.ucdavis.edu into your web browser.
  • Why won't the red flags go away after I correct an error?
  • The red flags will go away after an error has been fixed, AND you take the same action that made the flags initially appear.

    Did the flags appear when you clicked submit? You'll need to click submit again before they'll go away.

  • Can I use the AggieTravel (Concur) app on my mobile phone or tablet?
  • Yes! One of the many benefits of AggieTravel is the accessibility and convenience of creating, updating and submitting reports, all from your mobile device.
  • I don't use a smart phone, so how can I access AggieTravel?
  • AggieTravel can be also accessed from a desktop or laptop computer.
  • How do reports route in AggieTravel?
  • UC Davis Campus Approval Routing: User Submits → Fiscal Officer(s) → Department Approver → AP Review

    UC Davis Health Approval Routing: User Submits → Department Approver → AP Review

  • Where is my account number?
  • Please visit the AggieTravel Allocations page for information on how to locate and use accounts.
  • Why is a sub-account missing in AggieTravel?
  • Does your sub-account contain a special character like a dash? If so, your sub-account cannot be used in AggieTravel. Your options are: 

    1. Create a new sub-account that does not include special characters, then wait overnight for it to appear in AggieTravel to use.   This is the preferred option.
    2. Do not enter a sub-account in AggieTravel.  After the expense has posted to the general ledger, process a General Error Correction (GEC) document in KFS to move the charges to the correct sub-account.

    Please contact the Travel Help desk at travelhelp@ucdavis.edu for further information.
  • Why can't I locate a Project code?
  • Ensure you have selected the either radio button in the Project search field. The Project field is also case sensitive. Please use all capital letters when entering the Project code.
  • Why is my email address in AggieTravel different from the one I normally use?
  • The e-mail address in AggieTravel is the person's Kerberos user ID@ucdavis.edu and cannot be modified. Messages sent to this address should automatically direct to your regular university e-mail address without any action required on your part.
    NOTE: If you use an address other than your university e-mail address, you can forward mail received at your campus address by going to Computing Accounts and clicking on Redirect your email address.
  • Where is the parking/tolls expense type located?
  • You can find Parking/Tolls option within the Ground Transportation expense type.

    For more information visit the Expense Types page.