The Steelcase contract provides for a Return to Vendor (RTV) program that allows UCD customers to return unused and unwanted products for a 35% restock fee if returned within 30 days of delivery. In order to expedite the return process, be sure to keep the original packaging materials and boxes. For these returns please contact the Furniture Program and provide us with your UCD order number. We will take care of the rest for you!
HON furniture is returned through Office Max Customer Service by calling 877-226-6189. Products in their original manufacturer packaging can be returned within 60 days for credit. Please have your UC order number and the eight digit Office Max Invoice Number that is printed on the box label handy.