Mail Services: Frequently Asked Questions

This page answers several Mail Services FAQs. 

NOTE: If you cannot locate what you are looking for, please contact [email protected].

Q:  When is the Mail Services unit open?

A:  Mail Services is open Monday through Friday (excluding university holidays) from 8am to 4:30pm.  For mail to be posted the same day, it must be dropped off by 3pm at 615 Hopkins Rd on the Davis campus or at 7301 14th Ave in Sacramento.


Q:  Can I generate a label for packages at home?

A:  Yes, you can generate a label via FedEx or UPS using AggieShip and a standard laser printer. US Postal packages must be mailed by Mail Services at 615 Hopkins Rd on the Davis campus or at 7301 14th Ave in Sacramento.


Q:  What is the most cost-efficient method for mailing packages?

A:  With University pricing, FedEx and UPS Ground, available in AggieShip, tend to be the most cost effective. In addition, package tracking is included in the shipping cost.


Q:  Where do I get packaging?

A:  Packaging can be purchased in Aggie Enterprise, using the SCM Stores: Mail catalog


Q:  How do I get the package to the carrier?

A:  Please see the instructions on the knowledge article


Q:  Can I order USPS stamps from Mail Services?

A: Yes, Follow the online instructions for purchasing USPS stamps.


Q:  Who can assist with large or unique mailings?

A:  Bulk Mail Services can assist.  They can be contacted at [email protected]


Q:  What information does Mail Services need if inquiring about a will-call shipment?

A:  Please provide a tracking number when inquiring about a will-call shipment, or when sending a service request to [email protected].


Q: Where does Mail Services deliver departmental mail? 

A:  Mail Services can only deliver mail to the actual departmental mail stop, often the departmental business office.  See the delivery locations posted on the Mail Delivery Schedule page.  Mail Services cannot deliver packages to individual labs.  Please check with your business office if you have a question on the status of a mail delivery prior to contacting Mail Services.