Courtesy Reply Mail

Courtesy Reply Mail offers the convenience of guaranteed responses.

When a response is guaranteed, such as with bill or invoice payments, you pay only for the cost of envelopes and postcards with Courtesy Reply Mail (CRM). Your customer pays the postage, and no permit is required to send CRM.

Note: If you want postage-paid reply envelopes or cards, see our Business Reply page.


  • Simplifies mailings because no permit is required to send CRM.
  • Accelerates the receipt of payments to increase cash flow.
  • Manages operations more efficiently by ensuring that responses reach the correct address
  • Manages accounts receivable.

Template Available

For your convenience, we have create a template for a standard:

Simply add your return address information in the box provided on the form.

Note: To use the template, you need Acrobat Reader (at a minumum). If you are using Reader, you will not be able to save your changes; you can only save changes if you have a PDF editor (e.g., the Acrobat Professional). If you cannot save your changes, then provide the template file to your printing service and ask them to make the changes for you.

Contact Mail Services if you have a custom need not met by the templates, and we'll work with you to create a custom USPS compliant template.