Amazon Business in Aggie Enterprise

Amazon Business in Aggie Enterprise is a punch-out catalog and not quite the same as the Amazon catalog you might use for your personal purchasing, but offers you the ability to purchase a deeper and wider selection of items in Aggie Enterprise.


How Does It Work?

The Amazon Business catalog identifies "preferred" items for UC Davis departments. Items that should not be purchased from Amazon are identified as "blocked," along with an advisory message indicating the Aggie Enterprise supplier who sells the desired item. 


Getting Started: Amazon User Profile

  1.  Log in to Aggie Enterprise.   Do not log in directly to the public-facing Amazon website.
  2.  Follow the catalog purchase instructions to access the Amazon catalogPop-ups must be enabled in order to use the Amazon punch-out site (pop-up enable instructions for Chrome and FireFox)
  3.  When you access the Amazon Business punch-out in Aggie Enterprise for the first time, you will be required to set up your customer profile if you haven't used Amazon before, or to update your Amazon profile to be associated with your current email account.   Your "@ucdavis.edu" email account should be used for your Amazon Business purchases, and NOT a personal email account.

Amazon Purchases Should Be Made in Aggie Enterprise

Aggie Enterprise should be used for all of your Amazon-related purchases. Amazon purchases should NOT be processed on a Procurement Card.  


FAQ

 

  • Do all Aggie Enterprise users need to register on the Amazon punch-out site?
  • No, only users who are going to shop the Amazon site need to register for a user account with Amazon. If you aren't planning to use Amazon, or if you are an approver who doesn't do any shopping,  you aren't required to set up an Amazon account.

 

  • Is shopping in Amazon in Aggie Enterprise restricted to Fulfilled by Amazon items?
  • Both Fulfilled by Amazon items and third-party seller items are available.

 

  • Is the website address for a product the same in Amazon Business as it is in the consumer site?
  • No, the website addresses are different.  This means that links to the consumer site are not directly usable in the punchout. You can search for the product in both sites by the ASIN (Amazon Standard Identification Number) in the product description field.

 

  • Does checking out work the same way in Amazon in Aggie Enterprise?
  • Like other Aggie Enterprise punch-out sites, you do not enter payment information in the Amazon punch-out screen. When you get to the Amazon Shipping & Payment screen please ignore the Reference number and Payment options (as shown in the screenshot below), and hit Continue.  A shipping address is entered in Aggie Enterprise, and not in the Amazon punch-out (addresses entered in the Amazon Punch-out will be ignored).

Amazon Checkout Screen

 

  • Does Amazon in Aggie Enterprise include Prime shipping?
  • Yes! Business Prime is included with our Amazon contract.  Keep in mind that many, but not all, items have an option for Prime or free shipping.  However, items in the Amazon catalog being sold from third-party sellers generally do not include free shipping. It is important to confirm the shipping costs if purchasing from a third-party seller; in some cases, the cost of the shipping may exceed the cost of the item.  There are most likely less expensive options available with an Amazon-fulfilled order, or with the use of another catalog in Aggie Enterprise.

 

  • I don't recognize the default shipping address listed in the Amazon punch-out in Aggie Enterprise.  Do I need to change it?
  • No.  The address listed in the Amazon punch-out is NOT used for delivery purposes.   The address section in Aggie Enterprise which is available in the Shipping section when checking out a cart can be used to update your shipping address.

Default Address in AggieBuy

 

 

  • How are shipments from Amazon in Aggie Enterprise delivered?
  • Shipments are delivered just like all other Aggie Enterprise orders. There is no centralized receiving.  Keep in mind that packages routed through campus mail services may take longer to deliver.

 

  • What about Weekend or Holiday delivery?
  • Our university agreement with Amazon specifies University operating hours and Holidays.  The agreement stipulates that deliveries should not be attempted outside of established operating hours. 

 

  • Can shipments be directed to the Amazon lockers on campus?
  • At this time, Amazon Business cannot direct shipments to the campus Amazon lockers. The Amazon@UC Davis location in the UC Davis Bookstore can be used to return Aggie Enterprise Amazon orders, however.

 

  • What happens if the price changes after we’ve added the item to our cart?
  • Once an Amazon order has been brought back into an Aggie Enterprise cart there is a 7 calendar day price lock. Given that the majority of Aggie Enterprise orders are approved within 24 hours, we anticipate that this will be sufficient for most users.

 

  • Does Amazon in Aggie Enterprise require additional approvals for orders?
  • Amazon in Aggie Enterprise orders route for fiscal approval just like every other Aggie Enterprise order. There are no additional required approvals.

 

 


Contact Information

  • For Order Help: Please use the Contact Us link at the bottom of the Amazon punchout page to contact Amazon Business Customer Service. You can then email, chat, or request that they call you.
    • NOTE: We  discourage users from calling the 1-888 number, as this will require you to verify that you are part of the UC Davis Amazon in Aggie Enterprise group, and will be an unnecessary hassle compared to using the punchout link.