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AggieBuy Help Desk and Suppliers

General Questions regarding AggieBuy

should be directed to the AggieBuy Help Desk. 

*NOTE: When calling us, leave a message with a call-back number, and we'll call you back as soon as we can.


Questions regarding Specific Suppliers

Queries regarding punch-out websites, e-quotes, order and delivery status questions should be directed to the specific AggieBuy Supplier. When contacting the Supplier, provide them with the AggieBuy Purchase Order # that starts with the UCDAB prefix.

AggieSupply Scientific Store

E-mail Contact: scientificstore@ucdavis.edu

Christopher Honan, Stores Manager:

530-752-0157 (general info)
530-752-0258 (billing info)
530-752-9958 (returns)

Physical Locations:
Open M-F 8am-12pm 1-4pm.

  • Haring Hall Room 1131, 530-754-8978
  • VM3B Room 1240

 

    Agilent Technologies tim_eyer@agilent.com or
    Gary_lee@agilent.com 
    916-351-7430
     
    Amazon

    For Initial Registration Assistance: ab-services@amazon.com

    For AggieBuy System issues: ab-help@ucdavis.edu

    For Order Help: Please use the ‘Contact Us’ link at the bottom of the Amazon punchout page to contact Amazon Business Customer Service. You can then email, chat, or request that they call you.

    • NOTE: We  discourage users from calling the 1-888 number, as this will require you to verify that you are part of the UC Davis Amazon in AggieBuy group, and will be an unnecessary hassle compared to using the punchout link.
     
    Anixter

    Email Address:  UCSystemOrderInbox@anixter.com

    Day to Day Support for Locking Solutions: Matt Johanson: 916-375-5611

    Day to Day Support for Network Security Solutions: Barry Torno: 916-567-2235

     
    Apple toddw@apple.com
    EducationSupport@Apple.com
    512-674-6802
     
    Aramark

    Ihrig-mark@aramark.com
    800-888-2900
    916-595-0395

     
    B&H Photo

    California@bhphoto.com or 800-708-5444 (customer service)

    ARbilling@bhphoto.com (invoice and credit memo issues)

     
    Bio-Rad

    Maggie_Tam@Bio-Rad.com
    To check order status:
    800-424-6723, option #1

     
    CDW-G

    HED-EProlssues@cdw.com or
    KYLESTA@cdwg.com or chrburn@cdwg.com
    866-292-3790

     
    Cell Signaling Technology

    jennifer.nguyen@cellsignal.com or 978-880-5371

     
    Dell  
    Dharmacon, Inc.

    darrick.chow@horizondiscovery.com or
    cs.dharmacon@horizondiscovery.com
    415-801-5585
    800-235-9880

     
    ePlus

    rhoward@eplus.com or 916-251-3933

     
    Eppendorf

    wagner.y@eppendorf.com
    800-645-3050 Ext. 2668
    707-249-0681

     
    Eurofins  

    Jessicarhine@EurofinsUS.com or 301-356-3402 for general issues

    us17ar@eurofins.com for Accounts Receivable issues

     
    Fastenal ca032@stores.fastenal.com or 530-754-7114   
    Fisher Scientific

    will.finnerty@thermofisher.com
    santosh.sitaula@thermofisher.com
    800-766-7000

     
    Genesee

    support@geneseesci.com or
    nastudillo@geneseesci.com
    800-789-5550 ext.2014

     
    Global Life Sciences Solutions USA LLC (Formerly GE Healthcare) Megan.Faile@GE.com or 415-530-7256  
    Grainger eprocustomercare@grainger.com or
    Andrea.Korompilas@grainger.com
    877-202-2592
     
    HD Supply

    Andrea.McMullen@hdsupply.com, 916-307-0653
    Dominic.Castelloriazo@hdsupply.com
    Problems with order received/returns:
    916-715-6315
    619-379-4347

     
    Integrated DNA Technology custcare@idtdna.com or 800-328-2661  
    Lenovo

    dmartin4@lenovo.com or 919-874-3580

     
    Life Technologies

    kirstin.ferraro@thermofisher.com
    b2b@lifetech.com
    800-955-6288

     
    Main Street Technologies (HP)

    heidi@main-street-tech.com
    orders@main-street-tech.com
    800-900-3911
    209-736-2712

     
    Medline

    Dkenney@medline.com
    760-334-3533

    818-480-0549

     
    Millipore Sigma

    Cherie.Hamilton@milliporesigma.com or 408-832-6170

     
    National Gift Card n.knutsen@ngc-group.com or 888-472-8747  
    Neta Scientific  
    New England Biolabs bonventre@neb.com or
    ladd@neb.com or
    devoe@neb.com
    800-632-5227 ext 7218
     
    Office Depot

    ecsupport@officedepot.com

    Patricia.Ortiz@officedepot.com
    dana.ribero@officedepot.com

    530-320-5822 
    888-777-4044

    Account #84126094 should be included in correspondence

     
    Perkin Elmer

    E-Commerce.Support.Cases@perkinelmer.com or 800-762-4000

     
    Qiagen

    customercare-us@qiagen.com or
    casey.limp@qiagen.com
    800-426-8157

     
    Rainin

    For questions on pipette calibration and maintenance service: todd.holt@rainin.com or 510-566-4613

    For other questions:

    LaTrice.Ellis-McCoy@rainin.com
    cs@rainin.com or 510-564-1638

     
    Ricoh carla.fiore@ricoh-usa.com  
    SHI International

    ucsystem@shi.com or
    Lynda_Olander@shi.com or
    Scott_Kent@shi.com
    800-535-5210

     
    Spectrum Chemical

    jcrenshaw@spectrumchemical.com or 800-772-8786

     
    Steelcase bpopma@steelcase.com or kschmidt@steelcase.com  
    Sunbelt

    smccurley@sunbeltcontrols.com
    925-660-3915
    844-722-7278

     
    UC Davis Stores ("Bookstore")

    techhub@ucdavis.edu or jdjaworkski@ucdavis.edu or 530-752-5916

     
    VWR International

    Robert.Iddings@vwr.com or 800-932-5000

     
    Waxie

    mlacivita@waxie.com or
    jmeredith@waxie.com
    925-337-0968
    925-337-1812