Below are the current issues for which AggieBuy customers have inquired.
Learn about changes that impact the ability to VOID a Purchase Order associated with an AggieBuy order.
This list also includes topics discussed at the 2018 AggieBuy Town Hall forum (PDF).
Last Updated: Thursday 6/13/19
Explanation / Instructions
You can enter as many accounts as desired for each line item in AggieBuy. You are not restricted to citing only one account per line item as you were in UCD Buy.
|Amazon in AggieBuy||Refer to our Amazon in AggieBuy informational page on how to get started with your Amazon purchasing in AggieBuy!|
|Approval Emails||If you aren't already logged in to AggieBuy, the link in the message will not work. You can access AggieBuy at http://aggiebuy.ucdavis.edu.|
|Approval Email Code||If you are an approver in AggieBuy, you can set up a security code that will allow you to approve orders via email.|
|Approvers Forum||The recent Purchasing Approvers forums in January 2019 are a great resource on things to verify before approving a purchasing transaction.|
|Capital Asset Purchasing||
Purchases of Capital Assets (items at or above $5K) are ALLOWED in AggieBuy.
Capital Asset(s) section should ONLY be completed for items meeting the Capital Asset Definition.
Capital Asset(s) section should not be used for optional tracking of items below threshold. If desired, you can complete an Asset Global (Add) in KFS to add items below the capital asset threshold to your departmental inventory.
All fields except UCOP Tag # should be completed in the Capital Asset(s) section; the UCOP Tag # field should be completed if purchasing item as add-on to existing capital asset.
Requisition containing a capital asset should only contain other items that compose that specific capital asset.
|Cart Assignees and Department Approvers||Users won’t show up in list of available assignees or approvers, until they’ve logged in for the first time. In other words, you can't assign Joe Smith as a cart assignee unless Joe has previously logged in to AggieBuy.|
Give your shopping cart a special "name" to make it easier for fiscal officers and delegates to know which ones they should approve.
For example, if delegate Marie approves Professor Hart's orders, naming the shopping cart, "Dr Hart Order 1-3-19" can make it easier for Marie to know this is an order that she should approve.
|Central Storehouse, Special Services, still available in UCD Buy||
These services are not currently available in AggieBuy. UCD Buy can continue to be used for these catalogs/services. Services/items still available in UCD Buy include:
Tax-Free Ethyl Alcohol
UCD Service Awards
Gas Cylinder Rentals
|Commodity Code Missing/Incorrect||
If you notice a commodity code that is incorrect for the item being ordered, please let us know at firstname.lastname@example.org. If the commodity code field does not automatically pre-populate for an item, let us know as well, and we'll be sure to update it so future purchases won't be impacted by a missing code.
For items in the Amazon catalog, there is a larger chance that commodity codes will be missing. The diversity of the items and the third-party fulfillment of some items sometimes results in blank commodity codes.
Refer to the AggieBuy Contacts Page.
VWR and Agilent: Agilent Genomics Available in VWR Catalog (PDF)
Did you know that there are multiple AggieBuy dashboards with which you can choose? For example, If you are primarily an AggieBuy approver, the Approvers Dashboard may be just what you need!
The default dashboard features a visual “showcase” of AggieBuy suppliers, Hosted and Punch-Out, with the individual supplier logos listed alphabetically; users can click on the logo to shop that specific supplier, or go to the applicable punch-out catalog.
But, you have two other Dashboard options from which to choose as well, by clicking on the View Another Dashboard link from the top of the screen. Once you have selected an option, it will remain your “default” unless you go back later to change it.
|Dollar Limit on Orders||
There isn't a maximum dollar limit for orders placed in AggieBuy. Keep in mind that your fiscal officer/department may have their own restrictions or budget constraints.
|Gift Card Commodity Code||As of 5/1/19, AggieBuy customers now have the option to manually change the commodity code for a gift card purchase if necessary. The default code is GIFTCARD, which is assigned to object code 8072 (Non-Cash Awards). A change to the commodity code might be necessary if the gift card is being purchased for a purpose other than as a non-cash award.|
|Items Blocked By Your Organization||
You might be shopping a punch-out site and get a message that the Items Are Blocked By Your Organization. This generally indicates that specific supplier is not contractually allowed to sell that item in AggieBuy. This does not necessarily mean that the item is not available in AggieBuy, but it does mean you cannot purchase it from that supplier.
If you receive this error message, perform a search on the Main Dashboard Product Search to see what other AggieBuy suppliers may sell that item.
|No "Place Order" Button when Checking Out a Cart||
The Place Order button will appear for AggieBuy users who have Requester access. If you don't see the button, this indicates that you have Window Shopper access and will need to click on the Assign Cart button to assign the cart to a Requester, who can place the order on your behalf.
In other cases, the Place Order button appears when checking out a cart, but the system won't allow you to click on it. This indicates that one or more required fields still need to be completed before the order can be placed. At the top of the screen, a message will advise what needs to be completed. Once the missing information has been completed, you will be able to place the order.
|Notes to All Suppliers Field||
When checking out a cart in AggieBuy, the Notes to All Suppliers field in the General section can be used to provide additional information that will be received by the vendors. Not all AggieBuy suppliers have the capability to receive notes (as indicated on the check-out screen).
|Oligos||Oligos are available in AggieBuy from several suppliers, including Fisher Scientific, Millipore Sigma, and Life Technologies.|
The Open Purchasing Orders (364) query in FIS
|Pricing in AggieBuy||
Pricing listed in AggieBuy is the university contract pricing, and is the lowest price available to us from the suppliers. The pricing in AggieBuy may appear "higher" than the list price on the vendor's public-facing website, but using AggieBuy reduces the additional work and administrative overhead associated with other procurement options.
We continue to work with the AggieBuy suppliers to ensure that descriptions and photos in AggieBuy are complete and accurate.
AggieBuy gives you the ability to upload packing slips/receipts for each order.
|Returns||Need to return an item purchased in AggieBuy? Review the information here to start the process.|
|Returned Requisition Reason||
Have you ever created an AggieBuy Requisition, only to have it returned to you? The automated email notification sent to the original AggieBuy Requester will contain the reason, such as "2395285 was returned because Requisition 2395285, Account: 3-1519905 is invalid AcctLine (0) Account 1519905 has expired. This document does not allow the usage of expired accounts."
|Shipping Address||As a best practice, we recommend that you keep each of the fields in the Shipping Address section to 30 characters or less to ensure that all of the information can be properly displayed on the shipping labels. Visit our Shipping Address page for more information.|
Students who are not active employees (on active payroll status) can be assigned the Window Shopper role in AggieBuy by an AggieBuy Deparrtment Administrator. See the AggieBuy Roles Application instruction page.
Student Employees (on active UC Davis payroll status) are automatically granted Window Shopper access.
|Supplier Punch-Out Not Opening/Error Messages||
All of the AggieBuy punch-out sites have been tested, and are opening up properly without requiring any browser setting adjustments. If you do encounter any issues with a punch-out site, please refer to the information below.
|Taxes Incorrect on Requisition||The taxes displayed at the time the cart is created and the order first submitted are only an estimated amount. The actual amount to be charged, based on the delivery postal code, will appear on the General Ledger in FIS Decision Support on the transaction reports, including the Transaction Listing (2).|
Online training for AggieBuy is available at any time; log in to the UC Learning Center and search on AggieBuy Training to access and complete the training classes.